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A leading private operator in Iran selects Bharti Telesoft’s USSD-based customer support framework (CSF) to bring customer service in line with the potential value of each interaction. With 300 million customer transactions flowing over the platform monthly, the operator has succeeded in delivering superior customer experiences.
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Deployed by Asia's fastest growing mobile service provider, AppSMSC creates a dedicated A2P traffic bypass for high volume burst-mode application traffic that protects the network against traffic congestion and allocates messaging resources on a per application basis. Able to handle over 7,900 messages a second, in 2007, the solution handled close to 29 billion A2P messages.
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With its acquisition of Jataayu late last year, Bharti Telesoft acquired the market-leading Jataayu IMPS solution. Jataayu IMPS platform provides an end-to-end solution - from innovative handset clients to advanced server technology, delivering the vital infrastructure for advanced presence and real-time messaging services. Focused on ensuring interoperability between devices, platforms and operators, the solution serves a community of over 250 million customers across the globe.